Contact us

Email is the fastest way to reach us and a person reads every message. We aim to answer within one business day.

Email

customerservice@shortcarry.com
Orders, returns and everything else.

Phone

+1 786-472-8219
Email reaches us faster and gives us your order details in writing.

Hours

Monday to Friday, 9am–5pm Eastern Time.
Messages sent at the weekend are answered on Monday.

Mailing address

Bradentucky Group LLC
8114 Bush Clover Dr, Apt 203
Bradenton, FL 34202
United States

Before you send anything back

Email us first. We will send you the correct return address for your item. Returns sent without contacting us first can go to the wrong place, and we would rather save you the postage.

Measurements

If a dimension you need is not on the product page, ask. We will check and come back with a real number rather than an estimate.

Faster than writing to us

How long delivery takes Start a return Something arrived damaged Looking after your bag

Contact us

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